COVID-19: How we’re Protecting You
DATA has in place clear protocols and procedures for the cleaning and disinfection of rolling stock, vehicles and public facilities. Our Frequently Asked Questions provide answers to your questions about our ongoing response to COVID-19.
DATA has enhanced its cleaning efforts to include disinfecting vehicles every 24 hours. Hard surface cleaning and disinfecting typically includes handholds, arm rests, seating areas and restrooms.
Our enhanced cleaning regimen in stations includes additional disinfecting of frequent customer touch points such as ticket counter, vending machines, handrails, and door handles. In our building, this occurs once every shift.
The cleaning agents used in this effort are deemed effective for these purposes and contain anti-viral components such as bleach/water mixes and other disinfectant sprays. Areas regularly cleaned include doors, door knobs, windows, benches, partitions, trash cans, handrails, ledges, all restrooms and floor surfaces and all floor mats.
DATA is closely engaged with MDOT and other state and federal resources to carefully monitor, and if need be, respond to emergent health concerns that have the ability to impact customers and employees.
The Centers for Disease and Control and Prevention (CDC) offer the following preventative steps:
Stay home if you are sick
Wash your hands often with soap and water for at least 20 seconds
Avoid touching your eyes, nose and mouth with unwashed hands
Avoid close contact with those who are sick
Cover your cough or sneeze with a tissue, throw the tissue in the trash, then wash hands
For more information, please visit the State of Michigan and the CDC.
Frequently Asked Questions
How is DATA ensuring that I will not be contaminated when using transit service?
DATA has enhanced its cleaning efforts to include disinfecting vehicles every 24 hours. Our enhanced cleaning regimen in stations includes additional disinfecting of frequent customer touchpoints such as handrails, door handles. The cleaning agents used in this effort are deemed effective for these purposes and contain anti-viral components such as bleach/water mixes and other disinfectant sprays.
What are DATA's process and protocols in the event a COVID-19 case is identified onboard one of your vehicles?
In the event that an individual with a confirmed positive COVID-19 diagnosis was found to have used the DATA system, additional protocols would be employed to disinfect the affected vehicle(s). These protocols are consistent with the best available guidance from Federal and MI health agencies.
Is DATA's experiencing a significant decrease in ridership due to fears of contracting COVID-19 on board a transit vehicle?
A preliminary review of our data indicates an approximate 25 percent reduction on bus ridership. We'll continue to monitor this closely.
What is DATA's service plan to deal with COVID-19?
As a public transit agency providing 500 to 600 trips each weekday to support our economy and the needs of our customers, DATA is operating regular service. We have the ability to adjust as conditions warrant.
Will DATA give drivers masks to address their fears of contracting the COVID-19?
The CDC's current guidelines indicate that face masks do not effectively filter small particles from the air and do not prevent leakage around the edge of the mask when the user inhales. The CDC recommends everyday preventive actions to prevent the spread of respiratory viruses, such as avoiding touching your eyes or nose, and covering your cough or sneeze with a tissue. DATA is reminding front line employees of these preventative measures.